Course Details

This course has been designed and developed to provide delegates with the knowledge and skills required to perform an internal audit of part of Quality Management System based on ISO 9001 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

Who Should Attend

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  People new to conducting QMS audits

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  Any person involved in organising, planning and conducting QMS audit

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  Management staff

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  People looking to improve Quality Management

Prerequisites

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  Please note that this course is designed for delegates who have prior knowledge of Quality Management, knowledge of Quality Management principles and concepts, and the requirements of ISO 9001.

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  Delegates who are not familiar with the purpose and intent of the ISO 9001, and the requirements of ISO 9001 shall attend the Foundation Training course before attending this course.

Note: Delegates that are not familiar with the purpose and intent of the ISO 9001 should complete a Certified QMS Foundation Training course or equivalent

Upon Completion

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  Explain the purpose of a Quality Management Systems and the business benefits of improving Quality Management System performance.

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  Outline the model of process-based Quality Management System and the structure and content of ISO 9001, referring to the PDCA cycle as appropriate

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  Define an internal Quality Management System audit, including: The terms and definitions used in auditing, referencing ISO 19011 and ISO 9001 as appropriate; Typical objectives for internal Quality Management System audits, including determination of conformance, evaluation of capability, evaluation of effectiveness and identification of potential improvement, and suggest how these different types of audit can contribute to the maintenance and improvement of Quality Management Systems; The difference between the internal auditor’s role and the regulatory role of evaluating legal compliance.

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  Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal Quality Management System audit in accordance with 19011.

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  Plan, conduct, report and follow up an internal audit of part of a Quality Management System based on ISO 9001 and in accordance with ISO 19011.

Course Programme

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  Session 1: Introduction to ISO 9001:2015

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  Session 2: ISO 9001:2015 Requirements

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  Session 3: Audit Concept & Audit Activities (Planning and Preparing Audit Activities)

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  Session 4: Audit Activities (Conducting the Audit)

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  Session 5: Audit Activities (Preparing and distributing the audit report & completing of audit)

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  Session 6: Auditor Roles and responsibilities

Course Tutors

All course tutors delivering the course are experienced quality professionals as Auditors / Lead Auditors and are approved tutors in conducting a approved QMS Internal Auditor Course.

What Is Classroom?

Would you like to experience one of the best ISO standards courses in person? Our classroom based training sessions are ideal for providing a learning environment for the trainees which is much more interactive. Our highly qualified tutors will conduct the courses in smaller batches.

What Is Online?

You don’t have the time or are far away from where the next course is being delivered? We have the perfect solution for you. With our online course option, you will get access to our eLearning platform. Through our online platform you will have access to learning resources that can prepare you for all the requirements of the course you are undertaking. You will then be required to take your exam and any course exercises online. Upon successful completion you will receive your training certificate.

What Is Virtual?

Our virtual training courses are the most popular medium used by the trainees. It is a live tutor led course delivered by our experienced tutors through an online multimedia platform. The virtual courses provides our trainees with an interactive environment through use of group sessions and break-out rooms. Would you rather stay at home, but get the same experience and certification has classroom? All you need is a stable internet connection to be able to access the virtual courses. Note: the examination at the end of the virtual courses will need to be undertaken by the trainees at designated centres.